Selected HR Strategies That Fit Miles and Snow’s Two Major Types of Business Strategies

Strategic

HR Area

Defender Strategy

Prospector Strategy

Work flows

Staffing

• Efficient production

• Control emphasis

• Explicit job descriptions

• Detailed work planning

• Internal recruitment

• HR department makes selection decision

• Emphasis on technical qualifications and skills

• Formal hiring and socialization process

• Innovation

• Flexibility

• Broad job classes

• Loose work planning

• External recruitment

• Supervisor makes selection decision

• Emphasis on fit of applicant with culture

• Informal hiring and socialization process of new employees

Fig. 1-10a

© 1998 by Prentice Hall

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