Arthur J. Rowland III
4008 Gregg Ct. Fairfax VA 22033
703-272-3410 rowlanaj@hotmail.com

Experience
Guident Technologies 07/2006-Present
Department of Defense-Military Health Systems Business Intelligence Administrator
 Responsible for all system and application administrative duties as they apply to the MHS CDM (Clinical Data Mart) project including the installation, configuration and maintenance of softwares including Business Objects, Tomcat, Java, Apache Web Server,Oracle 10g client, the Sun Policy Agent and all security patches required for the 16 plus servers controlled by the project.

State Department-CWSS Business Intelligence Engineer II
 Implementing OAS 10g technology with BusinessObjects XI R2 to create Dashboards.
 Utilized BusinessObjects XI R1 to create a universe and developed numerous detailed reports driven by custom SQL.
 Refined PL/SQL skills while creating views, tables, etc in an Oracle 9i database.
 Developed deployment and design documents outlining procedural work as well as defining functional goals.

Acumen Solutions, Inc. 02/2005-07/2006
Sprint-Financial Shipping and Inventory Forecasting Consultant II
 Executed data analysis and forecast reporting duties using MS Access, MS Excel, TOAD, and SQL Plus with Oracle 9i.
 Performed complete system analysis for the client detecting possible areas of improvement and developed process enhancing recommendations for the client.
 Developed, upgraded, and maintained custom processes for forecasting sales and inventory quantities for the Finance and Marketing departments.
 Updated existing documentation for each forecast report and authored new documentation for reports that were developed throughout the length of the project.

Sprint-Accessory Forecast Development Consultant I
 Executed data analysis duties using MS Access and MS Excel.
 Performed complete analysis on a forecast projection report, whose creation process was severely damaged and whose documentation was lost through employee turnover.
 Independently regenerated the process with many functional enhancements in a very constricted time frame.
 Authored documentation of the newly developed process in a step-by-step instructional format totaling more than 50 pages.

Nextel-Salesforce.com Consultant I
 Executed duties using queries, macros, and forms in MS Access and MS Excel.
 Developed a data cleansing process based off a large list of business requirements for a large telecom client that prepared the client’s current customer data for migration into a new CRM application in Salesforce.com.
 Authored detailed documentation for the client including a step-by-step instructional guide for the cleansing process, case studies, flow charts, business requirements, and status reports.
 Co-conducted two formal training sessions for the client’s team using current data.
 Nominated for the 2005 2nd Quarter Teamwork Award.

Teachers Federal Credit Union 03/2004-02/2005
Computer Operator
 Responsible for managing the running of programs in a Unix based operating system to manipulate data and finalize daily transactions, update database information, and create reports for upper management.
 Worked in cooperation with both the Information Technology and Data Processing Departments to ensure system consistency with primary responsibilities including data processing duties, member support and hardware/software monitoring.
 Communicated with third-party vendors to address any software/hardware concerns.
 Provided IT support internally as well as to the members of the Credit Union.

Eastern Athletic Clubs 06/2003-02/2004
IT/Web Specialist
 Worked in conjunction with management to upgrade the company’s website increasing the content and efficiency of the site using HTML and ASP.
 Maintained and update the website of multiple athletic facilities located throughout the Long Island and New York City area (http://www.easternathleticclubs.com).

Education
James Madison University Harrisonburg, Virginia
Bachelor of Business Administration
Computer Information Systems/Information Technology
Graduated: May 2003