Corey J. Cohen (703) 850-1418 cohencj2001@yahoo.com
PROFILE Extensive background in addressing the needs of clients (Behavioral analysis). Excellent communication, research, and writing skills (Published). Creative individual possessing excellent problem solving skills (Research and resolution).
EDUCATION James Madison University, Harrisonburg, VA Current M.B.A Information Security West Chester University of PA, West Chester, PA May, 2005 M.A. Clinical Psychology, Overall GPA: 3.90 James Madison University, Harrisonburg, VA May, 2002 B.S. Psychology, Cum Laude, Overall GPA: 3.51 GPA within Major: 3.70
PROFESSIONAL EXPERIENCE 2005-present AOL LLC Dulles, VA Shared Services Analyst Clear open Advertising Revenue through the tracking of payments, credit memos, and write-offs. Interact with multiple departments and advertising agencies (Digitas, Media Vest, & Mindshare) to ensure open AR can be cleared. Facilitate the resolution of open AR by examining advertising contracts and reporting. Transfer base of operations, for all inbound Advertising Revenue calls, from United States to India. Develop offshore team via multi-media devices. Compile metrics for analysis and presentation of Advertising Revenue. Business Systems Analyst Analyze incoming customer requests, includes root cause identification. Devise effective practices for customers payment process conflicts. Data mining of customer based metrics and related documents. Navigate SAP to research and resolve payment process conflicts. Collaborate with coworkers on extensive problem resolution tasks. Communicate regularly with customers to ensure that financial conflicts have been resolved. 2005 Milestones Community Healthcare Reading, PA Behavioral Specialist Assess and analyze behavior of the client to develop an effective treatment plan. Conduct behavior modification with the client using a treatment plan as a guide. Assess the effectiveness of the treatment plan and revise it as necessary. Oversee the implementation of the treatment plan via collaborating with numerous parties. 2003-2005 West Chester University West Chester, PA Graduate Assistant Enter and analyze data in a statistical software program (SPSS) to search for significant results. Proctor and gather data for psychological experiments. Comb research databases for information pertaining to experiments and/or manuscript drafting. Assist in writing manuscripts.
PUBLICATIONS Kumar, V. K., Cohen, C. J., Chinta, J., & Porter, J. (in Press). Managing Obesity: Treatment Approaches and Psychological Strategies. In G. R. Sridhar and K. Madhu (eds.). Coping with Diabetes: The Individual, the Family and the physician. Visakahpatnam, India: Endocrine and Diabetes Center
PRESENTATIONS Syphan, J., Hyers, L.L., Brown, T., Black, M., Chando, E., Cohen, C., & Wagner, B. (Accepted for March 2007). Gender Differences in Mentoring Experiences of Women and Ethnic Minority Faculty, Association for Women in Psychology, San Francisco, CA
SKILLS *SAP (Accounting Program) *SPSS (Statistical Program) *Editing & Writing *Microsoft Office