Where do you ship?
Starlite is based in the U.S. We currently offer a worldwide shipping. International packages may incur a duty fee at the cutoms. Starlite cannot be held responsible for the duty fee.
Can I cancel an order?
You can cancel or update your order as long as it has not been shipped. We will accommodate any changes on your order. Please email to cancel an order or update your order information. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforseeen problems.
How can I track my order?
An email confirmation would be sent to you after you complete your purchase. When your package is shipped you will get a shipping confirmation email from us with a tracking number.
Do you allow for exchanges or returns?
If you are not happy with anything about your order with us, we want to make it right! Drop us an email within 10 days of getting your shipment, letting us know you need to return or exchange something. Our customer support team will be glad to help you figure out a solution within 2-3 business days.